Return & refund policy

Each piece in our collection is individually designed and handcrafted as a singular work of art. Because our jewelry is created in extremely limited quantities, often as a true one-off, every purchase is considered final sale.

No Returns or Exchanges

Due to the exclusive nature of our pieces, we are unable to accept returns, exchanges, or cancellations once an order has been confirmed. We do not offer return periods, store credits or refunds.

We encourage all clients to review product descriptions, sizing details, materials, and imagery carefully prior to completing their purchase. If you require additional information, custom measurements, or styling guidance, our team is delighted to assist you before you finalize your order.

Quality Assurance

Every piece undergoes meticulous inspection prior to shipment to ensure it meets our highest standards of craftsmanship and excellence. In the rare event that your item arrives with a verified manufacturing defect, please contact us within 48 hours of delivery so we may review the matter promptly.

Client Support

We believe acquiring fine jewelry should be a considered and meaningful experience. If you have any questions before purchasing, please contact us at info@thomasnestordesign.com. We are honored to guide you in selecting the perfect piece.

By completing your purchase, you acknowledge and agree to this final sale policy.